The Malaysia Competition Commission (‘MyCC’) is an independent body established under the Competition Commission Act 2010 to enforce the Competition Act 2010. The main role of MyCC is to protect the competitive process, benefiting businesses, consumers and the economy. Pursuant to s 66 of the Competition Act 2010, MyCC has the power to issue guidelines for the better carrying out of the provisions of the Competition Act 2010. These guidelines provide guidance on economic and legal analysis to be used in determining cases and principles to be used in determining any penalty or remedy imposed under the Competition Act.
The Online Safety Act 2025 (‘the Act’) comes into force 1 January 2026. It is an Act to enhance and promote online safety in Malaysia by regulating harmful content and providing for duties and obligations of the application service providers, content application service providers and network service providers. The Act was introduced to address harmful content by placing clear responsibilities on licensed service providers where it aims to make the internet safer for everyone in Malaysia by making service providers more responsible. This in turn safeguards the public from harmful online content.
The respondent, a Turkish company, exported steel reinforcing bar (‘rebar’) into Malaysia through its intermediary. The Malaysian Steel Association petitioned to the Minister of International Trade and Industry (‘second appellant’), pursuant to the Countervailing and Anti-Dumping Duties Act 1993 (‘the CADD’), to conduct an anti-dumping investigation on rebar from Singapore and Turkey.
Written by Poovarasan Nalechami Introduction This case focuses on the scope of participation by creditors in judicial management proceedings under the Companies Act 2016 and the Companies (Corporate Rescue Mechanism) Rules 2018 (‘the CRM Rules’).…
The United Nations Convention on International Settlement Agreements Resulting from Mediation, also known as the Singapore Convention on Mediation (‘the Convention’) was adopted by the United Nations General Assembly on 20 December 2018, and subsequently came into force on the 12 September 2020. Malaysia being a signatory of the Convention, is desirous of ratifying the convention and thereby becoming a Party to the Convention.
Written by Farah Aqila Background The Court of Appeal has delivered a significant decision reining in the Industrial Court’s power to join or substitute non-employer companies in employment disputes. The ruling firmly restores the primacy…
The respondent, Ting Siu Hua, was appointed as a promoter or junket by the Huang Group, which operated arrangements with the Naga Casino in Cambodia. As a junket promoter, the respondent was entitled to commissions for bringing in affluent players, primarily from Sarawak to gamble at the casino. In early 2015, the respondent organised a two-day gambling trip for the appellant, Dato’ Ting Ching Lee, and four other individuals. At the appellant’s request, Huang Group extended credit facilities amounting to USD1.5 million and a rolling rebate of USD193,800 to enable gambling at the casino.
Following the trip, the appellant alleged that the respondent wrote and published or caused to be written or published defamatory statements in local Chinese newspapers and on social media alleging that the appellant and two other individuals owed gambling debts to the Huang Group. This led to a defamation suit filed by the appellant and the others against the respondent. The respondent counterclaimed, seeking recovery of the credit facilities extended for gambling form the appellant.
AIAC officially unveiled their AIAC Suite of Rules 2026 during Asia ADR Week in October 2025. The suite of rules is a comprehensive update to its institutional dispute-resolution framework, designed to be effective from 1 January 2026. This new suite spans multiple sets of rules covering arbitration, mediation, adjudication and domain-name disputes which represents a deliberate recalibration of the AIAC’s procedural architecture to align with global best practices, evolving market demands and Malaysia’s legislative context.
在任何以消费者为对象的商业经营环境中(例如零售业、酒店业或餐饮业),顾客与经营者之间的接触点,无论是在柜台、服务过程中或送餐时,往往左右整体消费体验。顾客自然期望获得令人满意的服务、合格的产品及公平的对待。如对相关事项感到不满,顾客有权提出质疑、要求澄清,或通过正规渠道提出正式投诉。本文旨在探讨消费者在维护其权利时可采取的正当行为,以及企业在交易出现问题时可采取的应对措施。
In any business operating in a customer-facing setting (such as retail, hospitality or food and beverage), the point of contact between customer and operator, whether at the counter, during service, or upon delivery, can often make or break the customer experience. Customers naturally expect satisfactory service, quality products, and fair treatment. Where they are dissatisfied, they have the right to raise concerns, request clarifications, or lodge formal complaints through proper channels. This article looks into both sides of the coin where it examines what the customer can do in protecting their rights and what businesses can do in the event a transaction goes awry.
